Great growth opportunities but unpredictable shift timings - Sr Analyst, Operations and Sales Concentrix Employee Review

4.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Love working with Concentrix and there are a lot of opportunities available for people who want to grow in BPO/KPO sector, salary is competitive and you get regular hikes as well as I have gotten increment twice in a span of one year and pay is good as well for someone starting their career as well depending on the process they are working in.

Cons

Everything is good except the timings, the shifts are supposed to be fixed for a span of 3 months though most of the times, the shift would be changed on a week's notice before 3 months and apart from this, the shift is supposed to be of 9.5 hours, 8 hours of production login, 1 hour of break and 30 minutes reserved for meetings, though a lot of managers would extend it to 10 hour shifts as well

Explore other reviews about Concentrix

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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