This has to be the worst place I have ever had the displeasure of working for - Anonymous employee Concentrix Employee Review

1.0
18 Sept 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They will literally hire absolutely anyone off of the street.

Cons

Lets see where to start. From the moment I got hired at this place I dealt with lack of organization or general understanding of how to run a business from management. I was repeatedly lied to by management and set incorrect expectations. They will literally tell you whatever you want to hear to get you in the door. The people who were best at getting along with management succeeded. Everyone else regardless of hard work and merit were discarded like trash. Then when I finally got an opportunity to help out with training newer people because they recognized my hard work and performance. This job took me off of my normal job so my numbers suffered. Then they went and fired everyone in that time period who's numbers didn't meet even though they pulled me away from my job to help and this inevitably ended with me loosing my job. I then spent the next month dumping tons of hours into getting them to send my last paycheck. Just to finally found out they tried to screw me out of my PTO payout. Accused me of creating a scene when they let me go. Then they tell me that I am eligible for the PTO payout. Looks like they never had any interest in paying me money they owed me unless I contacted them in about 100 emails. This is not a place you should work or trust. They will do everything to screw you over and not pay you money you are owed.

Explore other reviews about Concentrix

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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