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      Concentrix

      Engaged employer

      Concentrix reviews

      Welcome to Wal-Mart - Customer Service Associate Concentrix Employee Review

      1.0
      17 Jun 2020
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      a somewhat steady paycheck -- if it's even right (their systems are constantly broken)

      Cons

      - working EVERY weekend - being talked to like you're in grade school - Expected to be "yes" people - and never question anything -- no matter how asinine what they do is. - WalMart may actually pay more.

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      5.0
      5 Jun 2026
      Game changer
      Recommend
      CEO approval
      Business outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      22 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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