Great Place to work - Operations Manager Concentrix Employee Review

3.0
23 Nov 2020
Recommend
CEO approval
Business outlook

Pros

* Awesome leaderhsip * Healthy work environment * Feels like home * Educational investment is a +. * A place where you can build your career.

Cons

*Payroll, for DR, LATAM has to be more fanatical about their staff, the TL's do represent a big part of the operations, not only the agents.

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Concentrix Response
2y
Hello! Thank you for your review and for pointing out an opportunity for improvement! We will send your evaluation to the responsible department. #OneConcentrix #WeHaveADifferentView #WeInvestInTheFuture

Explore other reviews about Concentrix

5.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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