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      Concentrix

      Engaged employer

      Concentrix reviews

      Stay Away - Contact Center Agent I Concentrix Employee Review

      1.0
      8 Apr 2021
      Contact center agent i
      Recommend
      CEO approval
      Business outlook

      Pros

      Money, only thing nothing else

      Cons

      The company clearly does not care about your health. It will do anything to maximize their profits of your body. There is a reason they are looking for people abroad. People in general just leave the company because it is managed so poorly. And those that still work there, are looking for something else. HR is a mess. Seriously, if you are still reading only come here for the money. All the other things are poorly managed and a joke. I have never seen a company run so horribly as this. Pretty much the perfect example of the Infinite monkey theorem. But hey, you can say all you want here, and they won't listen. They have a reactive attitude to anything concerning employees. The only people they listen to is the clients of their projects. If they say jump, the managers are asking how high. If you have any self respect, please do not join this company. There are better options.

      avatar
      Concentrix Response
      5y
      Hello dear colleague, thank you for your evaluation, which makes us very thoughtful. It's sad to hear that you obviously do not feel comfortable with us. As a company we believe in the fair and equitable treatment of all staff at all times. I would urge you to reach out to your local People Solutions Partner to discuss this matter furtherfor more information. Thank you again for taking the time to submit your feedback. We wish you all the best! Lisa, Marketing

      Explore other reviews about Concentrix

      5.0
      20 May 2026
      Sr manager human resources
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture, career growth, leadership support and benefits are just a few of the pros.

      Cons

      I don’t have cons to share. I’ve been with the company for 15+ years.

      3.0
      10 Jun 2026
      Help desk technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Paid training Always hiring Occasional snacks Some managers are cool

      Cons

      Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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