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      Concentrix

      Engaged employer

      Concentrix reviews

      Disappointing - CSA - Customer Service Agent Concentrix Employee Review

      2.0
      14 Oct 2021
      Csa - customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Homeoffice based. Trainings at the beginning

      Cons

      Messed up management No care nor empathy for the employee Unorganized system of working (,too many platforms , logins, unstable connections and prof programs aren't working consistently)

      avatar
      Concentrix Response
      4y
      Thanks for your review! As a company we believe in the fair and equitable treatment of all staff at all times. We will raise this issue with local site management and ensure a culture of fairness and inclusion is being followed by all managers.

      Explore other reviews about Concentrix

      5.0
      20 May 2026
      Sr manager human resources
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture, career growth, leadership support and benefits are just a few of the pros.

      Cons

      I don’t have cons to share. I’ve been with the company for 15+ years.

      2.0
      22 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

      1
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