Very poor management - Customer Advisor Concentrix Employee Review

2.0
29 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Very few responsibilities and if mistakes were made you were not shouted at. It was possible to work from home, but now they removed it. For people that are interested in a 9-6 job this is for you. No responsibilities and you learn on the job. Stable job if the project continues...

Cons

No leadership from managers Very poor salaries 0 flexibility Career development is limited - agent to team leader only possible and the pay is not much better

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Concentrix Response
3y
First and foremost, we appreciate you stopping by to let us know your thoughts. Feedback such as this is invaluable to improving everyone's experience at Concentrix. It's unfortunate to hear you were dissatisfied with your salary, leadership and home-working opportunities during your time here. We are proud to offer competitive salary for our industry, as well as a variety of bonuses and incentives for our staff members such as eyecare vouchers, health coverage and discounted benefits such as gym memberships. Thank you again for your feedback.

Explore other reviews about Concentrix

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
22 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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