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      Concentrix

      Engaged employer

      Concentrix reviews

      Grit - Senior Team Leader Operations Concentrix Employee Review

      5.0
      3 Aug 2023
      Senior team leader operations
      Recommend
      CEO approval
      Business outlook

      Pros

      A lot of opportunities to grow professionally. Yearly Merit Increase. More systematic in terms of compensation and benefits, good that we have something like Workday because I didn't have that sort when I was with my previous employer (no visibility). I like Solvnow for Non-IT related concerns.

      Cons

      Trainings are mostly online. It's still best if Leaders will attend workshops and seminars/trainings that are held in a specific venue along with others. There are very few gatherings to recognize people in a monthly basis. More often, it is held per account hence not exposed to other colleagues from different LOBs.

      avatar
      Concentrix Response
      2y
      Thank you for this kind yet constructive review. We really value feedback like this because it gives us a clear view of what we can do to make Concentrix a better company for its staff members. Thanks for all you've done on the Concentrix team for the past 4+ years! We're very grateful.

      Explore other reviews about Concentrix

      5.0
      20 May 2026
      Sr manager human resources
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture, career growth, leadership support and benefits are just a few of the pros.

      Cons

      I don’t have cons to share. I’ve been with the company for 15+ years.

      4.0
      8 May 2026
      Technical support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Teamwork within the company Training was efficient Loved working with a diverse population The point system for absences was decent There were incentives around Christmas time and it was fun and engaging You were able to question your QA and could change the outcome if they missed something

      Cons

      The companies benefits were expensive If there were issues with your internet you would have to take a point even though beyond your control The surveys were from customers and sometimes you can’t make all customers happy and it was added into your QA which you have no control over The shift bidding every 3 months made things stressful, especially when you couldn’t work that schedule given It was difficult to schedule off for holidays and sometimes had no choice but to work nearly all of them because they don’t have holidays off

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