Beware of proposals to hire and relocate you may find yourself in a foreign country with no means of survival - Technical Support Agent Concentrix Employee Review

1.0
6 Sept 2023
Recommend
CEO approval
Business outlook

Pros

None, worst human resources I have ecer encountered

Cons

Concentrix is a dishonest company that treats his employees as if they are not humans. Beware of their proposals you may find yourself in a foreign country with no means of survival. I was hired to work with Concentrix CVG Servicios Informáticos SL Coruña, Spain. Originally from Portugal that entailed a relocation. After 2 months of recruitment paperwork I arrived at Coruña site of Concentrix and no one knew that I had been hired. I was supposed to have 3/4 weeks of training for Microsoft support, but the trainer assigned to my training was leaving for a 2 week vacation in 3 days. I was left abandoned at the workplace with nothing to do, so I decided to start studying the function. 10 days after my hiring I received a letter saying Concentrix was letting me go or firing me because I didn't adapt to the function. Human resources department of Concentrix is the most despicable and inhuman group of people I have ever dealt with, not answering questions when their inhuman practices are questioned to be clarified. How can a worker not have adapted to a function if he never got the chance to work on the function, neither has received training to do it? BEWARE OF THIS COMPANY SPANISH SITE DO NOT WORK WITH THEM!!

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Concentrix Response
2y
Thank you for your review - its important to us that people who leave us feedback are heard. If you are comfortable sending us more details about your previous experience or why you left Concentrix, please reach out to us at staff.online.feedback@concentrix.com. This is an anonymous way to share your concerns and let us address them with our leadership team so that current and future staff have a great career experience. Thank you!

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5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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