26 Oct 2023
Concentrix Response
2yThank you for your review, we hope you feel comfortable to continue to share feedback throughout your career at Concentrix + Webhelp so that we can grow with you.
Explore other reviews about Concentrix
5.0
20 May 2026
Current employee, more than 10 years
Recommend
CEO approval
Business outlook
Pros
Culture, career growth, leadership support and benefits are just a few of the pros.
Cons
I don’t have cons to share. I’ve been with the company for 15+ years.
3.0
10 Jun 2026
Former employee, less than 1 year
Orlando, FL
Recommend
CEO approval
Business outlook
Pros
Paid training Always hiring Occasional snacks Some managers are cool
Cons
Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.