AVOID AVOID AVOID - Social Media Advisor Concentrix Employee Review

1.0
7 Mar 2024
Recommend
CEO approval
Business outlook

Pros

None at all. Awful company with no ethics.

Cons

I joined as a social media advisor, they spent 3 months training us and then the week after training moved us to a different campaign, doing a completely different role. They had spent months telling us how vital we were and how great we were doing compared to experienced staff, and people from ops and team leaders told us off the record we wouldn't be moved, but then they disposed us at the first opportunity. Yes, it is in the contract they can move us, but they undertook a recruitment campaign for months, to con us into believing we were there to make a difference. Webhelp have zero ethics and will sell you out as soon as they can. The ops team at the Glasgow office have no integrity or shame. Trust me, do not believe what they say during recruitment. 'People first' actually means you're the first people out of the door. My entire team got moved to another campaign with IKEA for a completely different role that we didn't apply for and now most of us have quit and found something better. Karma is real and Webhelp will get investigated for how they manipulate recruitment. do not give this company the privilege of using you then disposing of you when it suits. We learned the hard way and don't want others to make the same mistake

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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