Recommended - Inbound Sales Representative Concentrix Employee Review

3.0
19 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Good company to work for , has additional benefits like medical aid and insurance which other call centers don't usually offer . Work culture is good.

Cons

Management can be unfair and working hours are a bit hectic

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Concentrix Response
1y
Thank you for taking the time to share your feedback. We are delighted to hear that you appreciate the additional benefits we offer, such as medical aid and insurance, as well as our positive work culture. At Concentrix, we continuously strive to provide a supportive and rewarding environment for all our employees. This year we will be launching some new and exciting benefits, please keep an eye on your internal communications newsletters for our latest updates! We are sorry to hear about your concerns regarding management and working hours. Your feedback is valuable to us, and we will take it into consideration as we work towards improving the experience for our game changers. We're committed to making Concentrix a great place to work for everyone.

Explore other reviews about Concentrix

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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