Horrible pay for the work - Customer Service Representative Conduent Employee Review

1.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

It’s a remote role so don’t have to go in office.

Cons

1 dollar raise in 3 years. Micromanagement and the leadership has sassy nasty attitudes. Certain upper level depts on calls with you from the car or with kids but most employees are being watched their whole shift.

Explore other reviews about Conduent

5.0
11 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good managers, great, helpful coworkers, I made several good friends at the office.

Cons

The contracts with their corporate customers inevitably end or are not renewed so there’s uncertainty if there will be another team to join.

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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