Supportive management, but PTO policies are restrictive - Customer Experience Associate Conduent Employee Review

2.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Work from home Low call volume Good training Good management

Cons

Have to pay to replace your own headphones even if it came with the equipment Will give you bread crumb for PTO such as 2.70 hours Can't use your PTO for an unexcused absences Have to make up your absence with extra work

Explore other reviews about Conduent

5.0
25 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great supportive team including upper manager

Cons

No cons during my employment

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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