Good training and promotions but client roles vary greatly - Anonymous employee Conduent Employee Review

2.0
2 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Full time. Remote. Easy work. Comprehensive training. Promotions offered.

Cons

Contact roles can be transferred or terminated when the client contact ends. Transfer often means a change of hours or pay - not often a positive change. Callers can be rude, unpleasant or emotional, depending on the client and nature of the contract. Promises made at employment are not really kept after training concludes.

Explore other reviews about Conduent

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

See reviews by: Helpful|Rating|Date|All