Client Services Specialist - Senior Client Service Specialist Conduent Employee Review

1.0
14 May 2018
Recommend
CEO approval
Business outlook

Pros

I honestly couldn't give you any pros

Cons

Conduent was birthed from the fracturing of Xerox, years after it snatched up ACS. Conduent is ACS reborn and continues the trend of taking small businesses, buying them up, absorbing their IP, then firing the rest of the employees because their profits aren't above a few million dollars (we weren't costing them anything either.) Here's what you can expect: - HR is literally a call center that knows nothing about your department, your office location, or really who any of you are. You're simply a number. - There is no IT department on site. They use some MSP, but I honestly couldn't find a way to contact them if we needed anything. - They don't pay their bills, so services like cell phone service often stop working, rent for your office is late, other vendors don't get paid. - They don't honor true tenure if you were part of a company they bought up. Your tenure date starts when they purchased the company. - Vacation hours don't carry over at the end of the year.

Explore other reviews about Conduent

5.0
6 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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