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      Conduent

      Engaged employer

      Conduent reviews

      Awful Experience - Tier 1 Technical Support Conduent Employee Review

      1.0
      16 Oct 2022
      Tier 1 technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      Trainers were very nice and overly patient

      Cons

      Customers are absolutely savage and abusive over the phone. If you are late for 1 mintue after your break, they lecture you on much a waste to the company you are. Very ridiculous expectations and the worst part is they have weekly meetings where you re-listen and re-live the worst phone call with a customer and I would rather be homeless than put up with this disgusting emotional abuse

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      1.0
      22 Jun 2026
      Customer service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home , convenient

      Cons

      The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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