Overall Experience - Customer Service Representative - Remote Conduent Employee Review

2.0
14 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Paid training Training was in depth because of the trainer I had. Equipment is provided

Cons

Micromanages Pay is low for the amount of work you have to do The company can fire you for anything. There were a list of new rules every week No PTO until you have worked there 6 weeks A very stressful call center environment. Most managers gave different info when I needed assistance on calls. Poor leadership Believe the customer is always right

Explore other reviews about Conduent

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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