Not bad overall - Customer Service Representative Conduent Employee Review

3.0
22 Apr 2025
Recommend
CEO approval
Business outlook

Pros

good benefits, always a lot to learn but you get paid time to study, nice coworkers, it's remote, you have opportunities to take VTO or sign up for overtime, depending on your needs

Cons

The IT situation is terrible, they will furlough employees without advance warning, once trained you're kind of thrown into the deep end and it's very difficult to get any of your questions answered, sometimes you are just *given* vto (just told to come in late, leave early, take a 3-hour lunch, when you didn't even ask for it or want it). It makes it difficult to keep your income reliable

Explore other reviews about Conduent

5.0
6 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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