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ContactUS Communications

Is this your company?

Growing company with many opportunities - Anonymous employee ContactUS Communications Employee Review

5.0
26 Apr 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ContactUS is a growing company, and there is a good career path for employees who are dependable. I've seen many recent promotions as the company brings on new business. ContactUS also has a pretty generous attendance bonus, a great way to earn extra money if you have perfect attendance for a pay period.

Cons

Like any rapidly growing company, there are growing pains, but they are no worse than what you'd find elsewhere. Sometimes processes change, and the communication about the change doesn't flow as fast and clearly as everyone would like.

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ContactUS Communications Response
9y
Thanks for the feedback, this is great information! I'm so glad to hear you and hopefully other team members are seeing the career path here at ContactUS. You're right, with growth comes those pesky growing pains but we all learn from every experience and part of that experience is something as positive as promotion opportunities! Hopefully you are taking advantage of these. Every day we make improvements to our onboarding and training processes - in large part from the feedback we receive from employees so please keep the feedback coming! We greatly appreciate it!

Explore other reviews about ContactUS Communications

5.0
7 May 2025
Recommend
CEO approval
Business outlook

Pros

Good work environment to work

Cons

None that I can think of

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ContactUS Communications Response
1y
Thank you for taking the time to share your feedback with us on Glassdoor. We genuinely appreciate your insights into both the positive aspects of your experience and areas where we can enhance our practices. Your input is invaluable as we continuously strive to create a positive and rewarding workplace for our employees.
3.0
15 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The company really does promote from within to a point. If you have any college education, and are good with people, you can go far.

Cons

They will never directly admit it, but you can not get past a supervising roll without a college degree. You can essentially run a department for years, but when they officially fill the management role, they will hire outside the company for someone with any degree instead of the person who has the work experience. Without a diploma you will never get a salaried management position in this company. An associates degree in art history will get you further than 20 years experience in customer service.

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