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Coventry Health Care

Acquired by Aetna

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RUN!!! - Field Nurse Case Manager Coventry Health Care Employee Review

1.0
23 Nov 2010
Recommend
CEO approval
Business outlook

Pros

I get a paycheck. Co-workers are great. Tuition reimbursement okay. Working in the field allows for greater distance from management.

Cons

Work-load unrealistic. Nurses not treated like professionals. Some regional managers are vocational specialist supervising nurses and think they can give clinical input into management of files (isn't that out of their scope of practice?). Management does not want to hear about problems (and there are too many to count) or solutions that impact the nurses job. They promise the world to new customers that nurses cannot possibly fulfill while juggling all the other work they are expected to do. Most nurses work 50-60 hours per week. Bonus is based on a Quality Review of reports on everything but clinical management of the file, which is why they hired a nurse in the first place. You technically do not get a paid vacation, as you have to still do the work before you leave or when you return. Management doesn't care that moral is low, even though they are told about it frequently. They always say they are working on improving it, but three years later not one thing has changed - except it is worse.

Explore other reviews about Coventry Health Care

5.0
8 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Loved my leadership and management.

Cons

Difficulty to enhance systems due to legacy infrastructure.

3.0
10 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Easy conversation to manage through

Cons

Not very detailed discussions for role

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