Technical Support - Technical Support Representative Cox Communications Employee Review

2.0
27 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Discount on cable services. They attempt to train you. Great company when you have good management. You will meet excellent people working with you.

Cons

Poor customer service The training could be a lot better. The policy is not the same from department to department. There promotion practice is not good at all.

Explore other reviews about Cox Communications

5.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

1.0
9 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Benefits were good and PTO was nice.

Cons

Leadership fails at seeing opportunity. Sales approach is archaic and those who act in bad faith are rewarded. If you try and move to a different role leadership will reward you with a PIP.

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