Decent position - Inside Sales Cox Communications Employee Review

3.0
7 Jan 2009
Recommend
CEO approval
Business outlook

Pros

The commission structure was good.

Cons

Not a lot of opportunities for salary advancement. Too many mid-level management people just doing the bare minimum. Unethical management from the top down. Business decisions are often based on who the decision maker is in bed with. Mediocrity is rewarded and promoted. "Cox Values" and other catch phrases are used by all levels of management but their actions rarely conform to the "values" they spew. Not a results oriented company, ridiculous procedures are more important than results. Two good examples are their IT and Travel departments. Employees are viewed as a necessary yet expendable nuisance. Ineffective HR department that allows nepotism and other unethical practices to continue such as not respecting any type of employee confidentiality.

Explore other reviews about Cox Communications

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Compensates generously, prioritizes employees and DEI, crazy good benefits, opportunity for growth. You're recognized for your contributions.

Cons

Not immune to downsizing/sales. There are people there that should have been put on PIP plans, but sometimes there is a reluctance to do that.

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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