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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      Great company to work for! - Anonymous employee Cox Communications Employee Review

      5.0
      7 Jun 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I've worked on one if the markets as well as the corporate office in Atlanta and have seen the same thing in both instances. The leadership is open and accessible, the company goes out of it's way to show that employees matter and the benefits package is remarkable. There is also a lot if advancement opportunity that extend beyond Cox Communications into other companies under the Cox Enterprises umbrella.

      Cons

      I think the company is a bit too eager to celebrate everything in an effort to make everyone feel comfortable.

      avatar
      Cox Communications Response
      7y
      Employees matter, we couldn't agree with you more! It's a pleasure to hear that our company culture is reflected in each of our locations and positively received. Thanks so much for your feedback. Best wishes!

      Explore other reviews about Cox Communications

      5.0
      25 Apr 2026
      Ntt position
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits Work culture time off. Retirement benefits are very good. Spent 27 years with the company they had there ups and downs but overall it is a great company to work for.

      Cons

      Like all companies they have there ups and downs. They always seemed to get through.

      avatar
      Cox Communications Response
      1mo
      Wow, what an incredible tenure! Thank you for being part of Cox's team for 27 years, and for sharing your feedback with us. Wishing you the best of luck!
      3.0
      6 Jun 2026
      Retention specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, sometimes free food, equipment provided

      Cons

      Intense micromanaging, every second has to be logged. Everything is an upsell even when callers are asking for help. Agents will add things to accounts without customer knowledge just to make numbers. Unethical practices by agents especially overseas agents.

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