Cox Business, Phoenix culture is a poor excuse for a company which boasts employee value & dignity. - Outside Account Representative Cox Communications Employee Review

1.0
3 Sept 2013
Recommend
CEO approval
Business outlook

Pros

Excellent benefits package, including 401K, pension possibilites, medical/dental/long & short term disability, life insurance, and of course their full package of Television, Internet, Phone and home security at a small fraction of retail cost.

Cons

Cox Business has a less than colaborative inter-office culture with Cox outside account representaives most ardent competition their own Cox inside representatives in a dog-eat-dog mentality. Cox Business VP's look past the employee bickering and skirmishes as healthy competition while the yearly salesperson turn-over exceeds most any other industry salesperson turnover. Salepeople find themselves fired, quitting, or manuvering elsewhere within the company to survive. The Cox Business department is a 'CULT' with employees fearing reprisal telling you straight to your face how wonderful it is to work at Cox Business but cornered alone would tell a different, unhappy story regarding most of the employees within this group. In todays economic downturn, the ‘CULT’ mentality lives at a protected level, employees anxiety up, with very few options to find other jobs and many taking medical (mental) leave, searching job boards constantly, desperate to get out, but at the same time fearing losing their Cox income & benefits while enduring their position. Like a cult, the Cox Business perception is drummed into everyone, making it difficult to trust any other employee; hence no real cultural change to pursue.

Explore other reviews about Cox Communications

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, competitive environment and good growth potential.

Cons

Can be stressful at times, with every month being a new race to the end with no real end in sight. Constant need to stay motivated towards one goal.

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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