Worst Company Ive ever been apart of ….. - Customer Retention Representative Cox Communications Employee Review

1.0
24 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Meeting new people, and building new relationship outside of the company

Cons

Where do i start the company lacks and so many areas Training was very sub par we all understand the call center has many changes but make your employees aware of them The place is all base on who's in the inner circles there isn't any real room for growth. Cox is also a revolving door doesn't matter what the customer issues are their looking to up sale I wouldn't recommend anyone work there also the management do not work with their rep on helping them become better they only speak with them when their almost out the door.

Explore other reviews about Cox Communications

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Office, pay, benefits, culture is great

Cons

Company changes are creating disruption

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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