Great place to work, but sometimes they make bad decisions - Solutions Specialist Cox Communications Employee Review

5.0
5 Jul 2015
Recommend
CEO approval
Business outlook

Pros

The pay is good for the work. The people are nice. Diverse. They treat you like a person not just a number.

Cons

There is a constant fight agaibt stupid ideas. Not everything they do makes sense, and they don't get enough input from the people on the front lines. Customer service seems like their top priority, but it's not. They could make some changes and make everyone happy, but they don't.

Explore other reviews about Cox Communications

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Compensates generously, prioritizes employees and DEI, crazy good benefits, opportunity for growth. You're recognized for your contributions.

Cons

Not immune to downsizing/sales. There are people there that should have been put on PIP plans, but sometimes there is a reluctance to do that.

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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