very disappointing... - Anonymous employee Crate and Barrel Employee Review

2.0
16 Nov 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great product, good design, mostly good people.

Cons

the old regime or pillars of the culture need to step down. they have only an insular PoV and talk a good game of "change" but don't walk it. favoritism is blatant. double standards are rampant. store managers hide in their offices, on their cell phones talking or texting as if they were area managers.

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5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment for the workplace

Cons

Not enough room for advancement

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

The office had a good coffee machine, which employees appreciated. The cafeteria staff member was friendly and welcoming, which made the environment feel a little more positive. Opportunity to observe how long-established corporate operations function.

Cons

Management style felt very micromanaged. The management in the IT appeared heavily focused on older management methods rather than collaborative leadership. Favoritism was noticeable among certain employees and teams. Contract workers were treated differently from full-time employees, including exclusion from social events, food gatherings, and team activities. The IT teams often seemed disconnected and unwilling to support or train others properly. Communication issues were common, including employees talking negatively about coworkers behind their backs. Training and onboarding lacked structure and consistency. The workplace often felt disorganized, with unclear processes and coordination problems.

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