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Credit Karma

Part of Intuit

Is this your company?

Fake nice - Software Engineer Credit Karma Employee Review

2.0
14 Aug 2019
Recommend
CEO approval
Business outlook

Pros

The office in San Francisco is nice. People are trying to do the right things, from a technical perspective. There are a lot of nice, well intentioned ideas at work here.

Cons

Career growth, HR is cruel, and the culture at the company is fake nice. This is not a meritocracy. I don't even know how to begin to explain, other than starting with the simple fact that people do not get promoted on the basis of doing good work. In fact, people don't really get promoted at all. What's really happening is managers playing politics with each other all day. If you want to get a promotion you have to have the right manager, and chances are if *that*'s the kind of manager you have then you have to be extremely obedient, for lack of a better word. Also, most of the good engineers have started to leave. HR is straight up scary. It's rare that you'd ever have to deal with them, but if you do they can be so mean and insensitive. Basically, it's a kafkaesque, bureaucratic nightmare, with a little hint of a sadistic streak. I know that sound dramatic, but it's honestly how I feel. You know that feeling you get when someone enjoys having power over you and causing pain? That's how you feel when talking to HR, at Credit Karma. The last thing is that the company has really exploded in size and ambition lately, and it really feels a lot different. This used to actually be a nice place. Now it's fake nice. There's the managers playing politics, and you start to see the beginning of a lot of double speak. There are a lot of big projects, which has created a really cut throat, nasty attitude under the surface. This is not the kind of place where you can be yourself, unless that person is a robot and useful to their manager. Also, work speak is the absolute worse when it gets used as a tool to hide meanness.

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5.0
13 May 2026
Anonymous employee
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CEO approval
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Pros

Great pay, benefits, growth opportunities

Cons

Intuit acquisition has a lot of unknowns

2.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Skill Building: There are good opportunities to get hands-on with data, automation, and AI workflows. There is a lot of autonomy to try new things and ownership given to ICs. Things are never boring and I genuinely enjoyed the work itself. Colleagues: You will find some supportive peers and team members who make the day-to-day work easier. Resume Value: The brand recognition and experience gained here are genuinely helpful for future job searches.

Cons

Abrupt Termination: After 11 months in role, my contract was terminated early with no warning (and effective immediately) via a 5 min call with my agency's recruiter. There was no response from management when requesting final sync. Instability/Job Security: The looming integration with Intuit creates a constant backdrop of anxiety. I can tell the company is doing its best to stay competitive and ahead of the curve. However, the immense value placed on automation and AI can make employees feel replaceable and like they're working themselves out of a job. Lack of Process/Planning: Fast-paced and reactive culture. Attempts to introduce better workflows or quarterly planning to manage workload were often met with resistance or dismissed. Without procedures in place, managers also feel the need to micro-manage. Advice for Contractors: Negotiate a 4-week notice period into your agreement so they cannot terminate you immediately without pay. Ensure your agency is offering PTO/Sick time as well. All benefits are negotiable. Do not work overtime expecting loyalty or conversion. Set boundaries.

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