Culture-building is important, but forced rituals and loud theatrics don’t replace good leadership or clear strategy. Playing music over loudspeakers before the daily huddle, chanting “crush it” with your hands in, and ringing a gong for wins doesn’t fix disorganization or poor planning—it just distracts from it.
The “hybrid” or “remote” policy is misleading. It’s not remote for your first three months and not for at least two full months every year—regardless of your role.
Instead of hiring specialists, they pile responsibilities on high-performing generalists until they burn out. It’s a deliberate model: hire driven people and stretch them thin.
Maternity leave is embarrassingly bad—something like 6 weeks after two years, which is below the bare legal minimum. They actively dont want people getting pregnant and are so short staffed that its a huge burden when anyone needs this leave (you get the 'hehehe' come back soon pressure)
Leadership is obsessed with optics and the internal cult of Michael. The energy is more TED Talk than actual accountability. Behind the scenes, sales and leadership drop the ball constantly and it’s the Ops and CS teams who quietly pick up the pieces.
Expect pressure to update your LinkedIn immediately, and not just to reflect your current role—they’ll literally ask you to lie and say you’ve been there longer than you have.
Onboarding isn’t lacking—it’s excessive and culty. You’ll sit through hours of video content, including full-day summit replays (one is literally over 6 hours long), all centered on their internal mythology. The welcome kit? A typo-ridden culty t-shirt, the owner's book (mandatory reading), and a random signed card shipped to your house. But bring your own trash can, sugar, and creamer for the coffee.
The bathrooms are poorly maintained—empty soap dispensers, broken towel holders, and a sad stack of paper towels. There’s also a crusty massage chair in a dark room no one uses.
Half the building is a presentation space for clients—and staff are not allowed in it, even when no clients are around. You might get lunch, but only if there are leftovers from a client event.
The company expects weekend and late-night availability. Emails on Sundays and recruiting emails to candidates on Saturdays aren’t uncommon.
The offer process is bizarre and manipulative. Behind the scenes, negotiating is viewed as “weakness,” and you're made to feel like you're lucky just to be invited into the cult.