Truly a special organization to be part of - Anonymous employee Crisp Video Group Employee Review

5.0
30 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been with Crisp for many years, so I've had the unique opportunity to grow with the organization as it scaled from a scrappy startup to an established company with excellent benefits and a lot more operational structure than those early days. Working here through those growth stages has given me a unique opportunity to shape my own future and tailor my positions throughout the years to what I'm strong at and interested in. This company CARES that you are leveraging your strengths and have exciting goals to pursue. You will never feel like a faceless cog in a corporate machine or a ditch digger just punching in a time clock. The work you do makes a tangible impact on the company (which can be a lot of pressure, but also very meaningful). Leadership cares about their people as people. There are times where it's super hard and demanding (traces of that startup culture), but if you earn the respect and trust of the people you work with, there also can be a lot of flexibility, understanding, and exciting rewards. You get out of it what you put in. If you're the type of person who gets excited when you get to fire on all cylinders, when people are counting on you, when you get pushed to grow and supported as you do, you will love Crisp.

Cons

Many things I listed as pros can certainly be cons if it's not what you're looking for. It's hard. There's pressure. The company is growing fast and is founder-led so it has retained a bit of a startup culture that means things move fast. Working directly with the founder (which not every position has to do) can be frustrating, but it's his company so he's entitled to expect a lot from the people working closely with him. On the other hand, if you deliver great results, it's actually a really unique and exciting opportunity to work closely with a successful founder who is deeply involved in his business. You have to buy into the culture/drink the Kool-Aid and really align with the values or else it will not suit you. But if it suits you, it's damn good Kool-Aid.

Explore other reviews about Crisp Video Group

5.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

insane pace, so i learned a lot very quickly. great clients to work with. nice office. saw positive changes coming as i left.

Cons

also the insane pace. not for everyone.

1.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

You get to see what willful incompetence looks like

Cons

I cannot emphasize you will regret working here. There has been 0 stable leadership in place for the sales team for YEARS due to the CEO and his 'leadership' team stuck on success of the past. Most recently they brought in the worst person you will hope to never come across in your life, in an effort to bring back 'winning culture'. The complete irony is they fired him years ago because of how toxic he was and how he was ruining the company from within LOL. A previous keynote presentation by one of our leaders describes why they moved on from him and yet they brought him back. You are not working inbound, you are not able to hit quota, and you're told to be grateful to work at the 'google' of law firm companies. That's not a joke, they fully believe they're on the likes of google while rewarding us with Crumbl cookies after performing the best we have in history. Unless you hit your unattainable quota you will get paid a disgusting low percentage variable, and the list goes on. Just reach out to any former employee in the org for more insight.

5
avatar
Crisp Video Group Response
1mo
Thank you for sharing your experience. It’s clear this left a strong and frustrating impression, and we don’t take that lightly. You’re right that we’ve had inconsistency in sales leadership over the past few years. As the company has grown, we haven’t always gotten those hires right, and we recognize the impact that can have on a team, especially one with high performance expectations. We’ve made changes, including revisiting prior leadership decisions, with the goal of building a stronger and more effective foundation moving forward. That said, we also know that decisions like these can be polarizing, and not everyone will agree with the direction. We appreciate the candid feedback. It plays a role in how we continue to evaluate what’s working and where we need to improve.
See reviews by: Helpful|Rating|Date|All