Experience Architect - Experience Architect Critical Mass Employee Review

3.0
5 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Note this is for Chicago Office: Fun Culture, Free Breakfast Fridays, Catered lunches monthly, Monthly Town Halls, Fun atmosphere, Laid back environment; Beer 30 Fridays; Whiskey Club; Wine Club; Nice Work Outings;

Cons

Unorganized Processes; Too many politics; Takes years to get promoted; Terrible resourcing - some people were completely spread thin, while others had absolutely nothing to do; If you weren't in the "social" circle, you weren't being recognized or promoted, or even given any projects; Too much favoritism; The place is extremely cliquey; Way too many layoffs and turnovers; Career Development needs a lot of work; I think the agency overall has gotten too cocky

Explore other reviews about Critical Mass

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Smart people attract smart people. Great culture of collaboration.

Cons

Sometimes things move too slowly because of so many mgmt layers

3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Great work culture and amazing people - Competitive in digital marketing space compared to other agencies - Strong reputation among clients

Cons

- Pay is not competitive, promotions are hard to come by - Management/Career Development quality for junior positions varies - Leadership has shown instances of poor communication

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