Unrecognizable - Anonymous employee Crown Castle Employee Review

2.0
29 Aug 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Used to have great culture, used to have great opportunities, used to have great leaders.

Cons

Shady treatment of employees, abandonment of the culture, no trust in employees, harassment cases that get swept under the rug to protect the favorites, no semblance of culture anymore. Everything I joined and loved this company for so many years ago I watched slip away. Hard to not draw a line back to business support a.k.a. HR. Once you compromise on your culture and sacrifice good people, it's all downhill from there. No upward mobility like there used to be. Favorites are played. DEI is laughable. I have watched dozens of good people leave or be pushed out because they actually stand for who we used to be - B3. You can't build a company on a certain set of ethics and guidelines and then suddenly turn against those who try to uphold those values. I am so hurt and disappointed at what this place has become. Unrecognizable.

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Crown Castle Response
3y
Thank you for taking the time to share this review. We take this feedback very seriously and would like to speak with you about your experience. Please reach out to MyExperience@crowncastle.com and a member of our team will be in touch.

Explore other reviews about Crown Castle

5.0
23 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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