Work life balance is the only pro at Customertimes India.
Cons
* There is no bench policy in this company. As soon as project is over, there is a high chance of voluntary layoff.
* No bonus/promotions in India.
* Job security at risk from India team as there is very less/limited projects.
Customertimes Response
1mo
Thank you for taking the time to share your feedback. We’re sorry to hear that aspects of your experience with us did not meet your expectations. While we do our best to support employees, project availability can sometimes vary by region and market conditions. We appreciate your feedback, as it helps us identify areas for improvement, and we wish you continued success in your career.
1. Onboarding was super smooth - everything was clear and organized from day one.
2. Managers are friendly, quick to reply, and always ready to help out.
3. The company genuinely cares about people - you feel supported, not just managed.
Cons
Honestly, no real cons so far. Everything just works the way it should.
Customertimes Response
10mo
Thank you so much for your kind words and for taking the time to share your experience!
We’re truly happy to hear that your onboarding felt smooth and well-organized — we continuously strive to make every new joiner feel confident and supported from day one. It’s also great to know that our managers’ responsiveness and people-first mindset made a positive impression.
At Customertimes, we believe that creating a caring and collaborative environment is the foundation for long-term success — both individually and as a team.
We’re glad to have you on board and look forward to growing together!
3.0
4 Aug 2025
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
Flexibility, work life balance, mostly good culture
Cons
Disappointing, minimal raise
High turnover- layoffs to save money and then hires a few months after, then layoffs again
A feeling of no job security
2
Customertimes Response
2mo
Thank you for your honest feedback and for recognizing the flexibility, work-life balance, and culture at Customertimes.
We’re sorry to hear that your experience has felt uncertain and disappointing. We understand your concerns regarding compensation, organizational changes, and job security. These are important topics, and honest feedback like yours helps us better understand where we need to improve.
We appreciate you taking the time to share your perspective.