Undervalued Retail Position - Customer Service Specialist DICK'S Sporting Goods Employee Review

The Hourly Wage is far below the average (around 15 an hour) for large retailers. Home Depot is currently paying 3 dollars an hour more just to be a regular associate. I am unsure why DSG is having such a hard time keeping up. The store I worked at had a massive issue with payroll. Every time we closed, there would be one person running all the hard lines and floor because corporate does not give enough hours to associates. The store is unorganized due to this.