A great customer service to get a career and make a significant amount of money. - Quality Assurance Specialist DISH Employee Review

5.0
3 Jan 2013
Recommend
CEO approval
Business outlook

Pros

There are many positive aspects to work for Dish. Naturally this is a customer service job and it may seem stressful at times. But the stress is mostly from the type of work and not necessarily caused by Dish. There is a lot of support to ensure agents are happy on the floor since morale is critical in a job like this regarless of position. Sometimes different metrics are pushed more then others but thats natural of every business. There are lots of opportunities to make money above your regular pay. Positions are regurlaly availble to grow both locally and nationally. There are benefits to go for further education and a good retirement plan as well. A great significant amount of overtime available if you are up for.

Cons

As I was writing this I was thinking very hard to fill out this section. I could hardly come up with anything to write here so Im going to have to leave this blank because i do not see any cons.

Explore other reviews about DISH

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work and research based profile

Cons

Less salary and too many orgs

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DISH Response
3d
We appreciate you taking the time to share your perspective on your experience with us. It is wonderful to hear that you found the research-based work profile to be engaging and fulfilling. We always aim to provide meaningful and intellectually stimulating opportunities for our team members. We also acknowledge your concerns regarding compensation and our organizational complexity. Our team is constantly reviewing our structures and total rewards packages to ensure we remain competitive and supportive, and insights like yours are incredibly helpful as we work toward continuous improvement. We wish you the very best in your professional journey.
1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

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