Grab As Much Experience As Possible, Then Leave For WAY More Money - Anonymous employee DISH Employee Review

2.0
21 Dec 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

DISH can be a great way to build a well-rounded resume and would recommend it for people new to marketing or just out of school. DISH likes to say it runs "lean" so there is always more work to do than people to do it. If you're driven you can take a lot and learn a lot from it. Additionally, you do have a lot of exposure to senior and executive management which can help you learn the skill of managing up as well as provides a crash course on how to navigate corporate and inter-departmental politics. If you work hard and can show results you can be promoted quickly and vault yourself into managing a team in just a couple of year's time. However, results alone won't do this, you need to be prepared to market yourself and make sure you're the type of person executives like to promote. The overwhelming pro is the people you work with. You'll stay longer than you want because of these people. There is a sense of camaraderie with your peers and coworkers. You're all inmates at Shawshank prison and you'll band together in spite of the warden. Seriously, the people you work with and interact with are fantastic. If you have a good manager, which I did, they can insulate you. I was tremendously lucky and grateful for my manager.

Cons

Let's see the biggest one: compensation. No matter how HR, Charlie, or your bosses spin it, once you get above entry-level you are paid at least 30% less than your market value. This should be repeated as it is not an exaggeration - YOU ARE PAID AT LEAST 30% LESS THAN YOUR MARKET VALUE. In many cases it could be well more. This is not made up by providing employees with stellar benefits, perks, or work-life balance. In fact, the benefits and work-life balance are worse. Though Charlie will say that it's to cut costs and increase salary the benefits are laughable. There is little to no work/life balance as you are working the equivalent of 2 jobs at all times. Oh, and because you have to be badged into the building between 9-4 every day, without the ability to work from home (a good manager will actually let you work from home but you're not allowed to talk about it). However, if you were handpicked and recruited by senior or executive management you can work out of state two weeks a month in the face of everyone you work with. It really comes down to a lack of trust from management to employees. Don't bother getting to know your HR rep. They will either leave in 3 months or be reassigned because another rep left. Despite Erik being the CEO, Charlie still runs and influences most of the decisions at DISH. This means every process, practice, and policy is antiquated and refuses to acknowledge the modern workforce. Employees were told that there was not a work from home policy because it was not fair to all the departments as not everyone could work from home. This included service technicians. While on the surface it's noble to preach fairness, Service technicians and marketers know the requirements needed to get a job done and where they NEED to be to do that job. in 2019 (the year I left), marketers needed a computer and internet connection - not necessarily an office. Lastly, most executives are close-minded and whiny and if you challenge them you will be labeled as anti-company and held back. Make sure you understand what your executive wants to hear and echo it back because an honest conversation or constructive feedback is a death sentence.

Explore other reviews about DISH

5.0
5 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Great people, great culture. Great music. Cafeteria in call center.

Cons

Withholding calls based on weekly performance. Favoritism. Undesirable shifts.

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DISH Response
2y
Thanks for your feedback. We're glad you appreciate our company's positive aspects. We understand the challenges you've faced and believe in fair and transparent operations. DISH is always working to improve the employee experience. Contact HR through Ask Barista in OKTA or anonymously report via DARA if you have more concerns or suggestions. Thanks for your commitment to DISH.
1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

1
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DISH Response
1w
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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