My experience with this company has its ups and downs. - National Account Manager DW1 Employee Review

1.0
18 Sept 2021
Recommend
CEO approval
Business outlook

Pros

Catered lunches, stocked snacks & drinks in the fridge, and coffee at your leisure. There is opportunity to grow with them being a smaller company & significant pay increases as a National Account Manager, when that time comes. Company outings are fun. And for the most part, you encounter some great individuals that you can lean on throughout your time here. It is challenging, but will prepare you for something better. This is a great place to start or even build your resume. If offered a position, smile, keep your head down and grind it out. The BEST thing about this job is leaving to apply those skills elsewhere.

Cons

Unfortunately, I am not a favorite, so I can tell my time here is limited. Full transparency, management is awful. We can start by the unprofessionalism. I’ve never experienced upper management talk so openly, horrible about their employees before working here, even about those who are no longer there. Never understood the point in that. They preach about providing a positive atmosphere and don’t care that they have created the toxicity. When it comes to your actual work, you will be micromanaged. They have created an environment off their own insecurities and don’t trust their employees. You will be over worked. The open door policy is valid, you can talk and vent, but no real change is made because they are not all that progressive. The summers/hurricane season are the worst! At all times, you are on call and must answer after hours and on weekends, but luckily they are honest about that during the interview, but there is little to no flexibility. I remember the senior Vice President making a joke with the fact that a prospective employee questioned the work/life balance (laughing that there isn’t one). When I say, this is a great place to start, there is no real longevity in this role. Check the facts, employee turnover with this company has been significantly high & was informed that in the past it was a lot of seniors that ended up leaving. They do a great job at tearing you down when you mess up, but when you are succeeding you only feel uplifted in the fact that you still have a job which you question because reassurance doesn’t come from the bosses. You can tell there is pressure at the top of this chain and the horrible management skills are only being taught & passed down where you don’t catch a break. Most reviews made on here were asked to be done in a specific time frame, so they can monitor who said what and when. I would take the positive reviews with a grain of salt. This company lacks any true integrity and offers no diversity as most of the employees are white, specifically men. Don’t believe me, check their LinkedIn. There is no Human Resources (HR), so discrimination & harassment are overlooked way more than you can even imagine. Don’t think there is someone you can talk to if you have any issues, unless you feel comfortable going to the president as he is the “HR.” During the toughest time and still to this day, while it is mandatory to report to the office, be careful. They treat the pandemic as if there is not one, they will not let you know when someone comes down with a positive test, so the chance of you getting it or passing it to a loved one is not on their radar. You will be talked to anyway by the Senior Vice President who does not take accountability as to why his employees are leaving. Due to his toxic & unprofessional mannerisms which are then passed down below him to the other managerial staff. The disrespect comes from his moth and those below him simply laugh, but no one holds him accountable because, who really can. It’s also crazy how this company was ranked top 10 small businesses, best places to work in 2021, but no survey was sent this year to have employees evaluate and provide honest feedback. Found that very suspicious as if they had only a certain amount of favorites do it. Don’t get me wrong, if you get on their good side, you are golden, but there’s only so much room for favorites. I am not sure if the owner or the president of the company is aware of these actions, but they also don’t make you feel safe in thinking they would be any different. Thank yew

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DW1 Response
4y
It is very sad to hear that your experience at Discount Waste has not been enjoyable. I can say firsthand that this is a company where you get out of it what you put into it. I have seen people come in here, work hard, and be very generously rewarded for it (repeatedly). Others have come in and not wanted to put in that same hard work. Those individuals did not see the upward mobility within the organization that the former had. The job is very difficult and management is up front about that from the first interview. The Senior VP takes pride in being able to reward each employee for all the hard work they put in. Their job as SVP is to make sure everyone they manage is taken care of and they continue to do a fantastic job at that. There is a great deal of thought put into how each employee should be managed so that they are happy and can work to the best of their ability. At the end of the day, employees are trusted to that they will get their work done. Nobody is micromanaged at all. The idea that anyone in upper management talks down to or about an employee is simply not true. As previously mentioned, Discount Waste is a place that anyone can make a long-term home. If you come in and work hard, I guarantee you will be successful here. There is a fantastic group of employees at this company right now and each and everyone would say the same thing.

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