Interview process requires review - Facility Administrator DaVita Employee Review

I wanted to bring to your attention an issue I encountered during my recent interview process with your company. We had scheduled an initial phone call at a mutually agreed-upon time. However, I waited for 10 minutes past the scheduled time without receiving a call from the recruiter. Shortly thereafter, I received a text from the recruiter requesting to reschedule, mentioning that it had been a hectic day and that the recruiter had intended to send a reschedule request earlier. I found this experience to be quite unprofessional and unsatisfactory. I would greatly appreciate it if the company could review their interview process and ensure that such miscommunication does not occur in the future. Constructive and timely communication is crucial for both parties involved to ensure a smooth and efficient hiring process.