An Amazing Team Ready to Go Beyond for the Customer - CX Associate Daye Employee Review

5.0
19 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Engaging with our customers has been the highlight of my experience. It's heartening to assist them, resolve their concerns, and occasionally share a laugh. These interactions add a touch of warmth to my day. I'm fortunate to work alongside an amazing team that makes even the busiest days feel manageable. We collaborate well, lending each other a hand whenever needed, creating a positive work environment. The company prioritizes employee development, offering various learning resources and training sessions. These opportunities have helped me hone my skills and grow both personally and professionally. The flexibility in scheduling has been a boon, allowing me to balance work commitments with personal responsibilities effectively. Having the flexibility to manage my time has contributed significantly to my well-being.

Cons

There are times when the workload can be demanding, particularly during peak periods. Balancing multiple tasks can be challenging, requiring careful prioritization and time management.

Explore other reviews about Daye

5.0
23 Jun 2023
Recommend
CEO approval
Business outlook

Pros

I loved my time at Daye as that experience unlocked a host of opportunities for me, both personally and professionally! I was given ample chances to grow by leading key company projects. I would also want to emphasize how collaborative and open-minded the team was. Every suggestion or recommendation was thoroughly evaluated based on its merit rather than random preconceptions! I would definitely recommend Daye as a place to work and grow!

Cons

Nothing particular beyond the typical high intensity of working at a startup. I wouldn’t say it was terrible and management definitely strived to make it easier to cope with by providing free access to coaching and other relevant resources.

5
1.0
29 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The company’s mission and vision are strong and inspiring on paper. - A few talented and hardworking individuals genuinely try to do their best despite the environment. - Provides an opportunity to learn resilience and how to navigate difficult workplace dynamics.

Cons

- Efforts to do the right thing are punished rather than encouraged. - Major decisions that affect employees are often communicated poorly, with little transparency or respect for those impacted. - HR lacks independence, with key roles tied too closely to the founder/CEO, creating zero trust if you raise concerns. - Leadership can present a supportive face, but when real issues are raised, promises are made and then quietly withdrawn. Instead of addressing concerns, criticism is redirected toward the employee, often with harsh and demoralising feedback. - Strong favouritism for “yes-man” behaviour rather than merit or constructive contributions. - Gossip and cliques foster a toxic, divisive culture that undermines collaboration and trust.

2
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