Fast Growing Company with Great Company Culture - Customer Support Specialist DealDash Employee Review

5.0
14 Jul 2021
Recommend
CEO approval
Business outlook

Pros

- Remote work - Managers are very accessible and involved -Lots of fun perks like gifts at Christmas and Halloween, online games for team bonding, wellness challenges, office equipment -The most collaborative team I've ever been part of. Everyone truly does want to help each other. - If you come up with an idea that can benefit the company, there is the possibility of getting time outside of your regular job duties to dedicate to this project. -Opportunity for overtime hours if you work in Customer Support on Sundays because it's a European company -Super fun group of people :) -Using Slack for team communication -The freedom (and budget) to go above and beyond for our customers on special occasions -4 weeks vacation

Cons

Honestly, nothing major. Depending on your time zone you may have to work nights and weekends if you're in Customer Support, which some people might not mind, but others might find hard. The other thing depending on your time zone is that you may miss the weekly company meeting or have to get up very early to attend because the team in Finland conducts it.

Explore other reviews about DealDash

5.0
29 Jul 2024
Recommend
CEO approval
Business outlook

Pros

The whole team is friendly and supportive. They always strive to better themselves and those around them!

Cons

They are always improving. You will need to keep getting better and better to keep up.

5.0
9 Sept 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've worked at DealDash for nearly a year now, and it outpaces and outperforms my prior employer of 10+ years by a long shot. Initially, I was hired for a somewhat specific position and since I have been able to delve into many various areas outside of my job title, such as design, customer acquisition, coding, etc. giving me the opportunity to get outside of my comfort zone and learn some new skills that will lead to further positions within the company. The hiring process here has been refined to cultivate only the best talent as these are some of the best colleagues I've had the pleasure working beside. Aside from these amazing attributes, DealDash also allows employees to work where they choose, has excellent health benefits and vacation time, and you even get a Kindle upon joining the company! DealDash is a fast-paced company, and if your like challenge, responsibility and watching a company flourish, then this is place I can highly suggest to you.

Cons

The largest downside is the occasional breakdown of communication. New employees are often joining the company as other people are being promoted and this sometimes leaves a void for a brief time where new information might not make it through. That being said, it doesn't last long because everyone at DealDash tries to overcommunicate so nothing goes unsaid for long. A proper compensation structure is also needed, but management is aware and has been working on a plan for this.

7
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