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      Deltek

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      Deltek reviews

      Deltek pros and cons - Senior Customer Success Manager Deltek Employee Review

      2.0
      22 Jan 2025
      Senior customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, good culture, flexible, good people. I really enjoyed my time at Deltek overall. I was certainly just a number at the end of the day, but my team was filled with some great people

      Cons

      3% 401k match, which is below average, The higher up folks get promoted and move around frequently, If you're in mid-tier role, there is not room for advancement. Below average salaries for Customer Success Managers. Leadership seems to be lacking in direction, they laid folks off based off higher tenure and salary, even if your renewal percentage was much higher. Which doesn't make sense from a financial perspective.

      Explore other reviews about Deltek

      5.0
      15 Jun 2026
      Technical support analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Great management of hours and benefits keep me happy. Engaging remote presence

      Cons

      Salary could be better. Training for some products is non existent and reliance on AI is very high.

      2.0
      28 May 2026
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good culture and supportive coworkers One thing that stands out is that employees repeatedly talk about the people being collaborative and easy to work with. For CSM teams especially, there are comments about low internal drama and strong teamwork.

      Cons

      Morale dips after layoffs: Common issue in enterprise SaaS. Remaining employees sometimes inherit extra accounts or responsibilities after reductions. Internal communication can get corporate/vague. Employees sometimes mention leadership messaging during reorganizations feels polished but not fully transparent. Career growth uncertainty during restructures: When leadership changes or teams merge, promotions and advancement

      3
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