I found my home - Member Service Representative Devoted Health Employee Review

5.0
29 Sept 2020
Recommend
CEO approval
Business outlook

Pros

I have worked at devoted for over a year and I love working here. My coworkers are my family and my leaders truly care about my well-being an growth. While this company is fast paced and growing all the time, our mission to treat members like family remains in the forefront. My job isn’t just customer service. It’s so much more. Devoted is changing health care and I am so grateful to be part of this journey.

Cons

It’s not an easy job, but it’s rewarding!

Explore other reviews about Devoted Health

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Welcoming and kind employee culture -Support and strong project feedback -Clear communication -Employees believe and support the mission of the company -Enthusiastic, talented, and passionate leaders

Cons

- There are two office spaces for hybrid work- they are great facilities but there are only two

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay, benefits and great hours. Lots of commission potential

Cons

The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

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