Management talks the talk, but doesn't walk the walk - Senior Member Service Guide Devoted Health Employee Review

When I was brought on with Devoted in 2022, I accepted the position because I was guaranteed that the customer was the most important criteria rather than metrics such as talk time. By the time I was fired in June, management was still talking a good game but no longer following through on their promises to either their employees or their customers. Certain teams have a really toxic work environment and can really detrimentally affect your mental and physical health. I know you're thinking wow, sour grapes because they were fired, but that's not the case with this review. I've purposely not mentioned the subject of the firing because I feel like I was targeted and that's not something I can prove here. I can state that it was my first firing in over 40 years of work history, and I received my quarterly bonus a couple of weeks before I was fired. Pretty sure that "anonymous" employee feedback but must not be anonymous.