great place to work at! - Anonymous employee Dialpad Employee Review

4.0
2 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Opportunities for growth in a fast-paced, hypergrowth environment Strong company culture focused on collaboration and innovation Supportive, friendly, and talented colleagues Excellent benefits and perks Good work-life balance, with flexible time off policies Ability to work from home, offering greater flexibility Innovative products that are making an impact in the industry Strong, inspiring CEO and leadership team that provides clear direction

Cons

Male-dominated industry, which can make it harder for underrepresented groups to feel included Heavy use of technical jargon, which may make communication challenging for non-technical team members Lack of diversity at the leadership level, leading to limited perspectives in decision-making Lack of transparency regarding promotion processes, making it difficult to understand career progression As a hypergrowth company, there are times when the rapid pace of change can feel overwhelming

Explore other reviews about Dialpad

5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Good money - Client Sales leadership is a plus - Work-life balance

Cons

- Working with some internal teams - Sometimes we’re behind the curve with certain products/rollouts

avatar
Dialpad Response
2mo
Thank you for this thoughtful review and for your years at Dialpad! It's great to hear that you value the leadership in Client Sales, the compensation, and the work-life balance. Those are areas we're committed to maintaining. We appreciate the feedback on cross-team collaboration and product rollout timing as well. We're continuously working to improve alignment across teams and ensure our products keep pace with customer and market needs. Your perspective helps us get there. Thanks for being part of the team. We're glad you're here!
1.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Definitely one of those tech jobs that you can call “full-time” but do in 5-10 hours/week and pick up another job. Thats about it for pro’s.

Cons

Been here a few yrs and have had 5 different managers. I hit quota about 1 quarter per yr which hasn’t got me fired because I get a new boss every 8 months (they all leave or get canned when the CEO changes the vision…again). Last month on an all-hands he said “if you want a work life balance, don’t work here” - which is hilarious and ironic because tons of reps make more at their other “real job” and he has no clue. The culture is annoying at best, toxic at worst. We have had like 1400 FTE’s for the last 3 yrs, over 1200 new hires in the past 12 months, the turnover is insane. I’m resigning this month so being super authentic here. Pay is below market value. The product is good…until the vision changes and we “have to sell” the new stuff. Genuinely feel bad for people who get hired here and it’s their only job.

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