Friendly staff but no incentives - Customer Service Representative Diligenta Employee Review

2.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Relatively easy going, most staff friendly.

Cons

Little chance of progression, no chance of perfomance related pay, training is poor, poor management, virtually no incentives. They ask "what can we do better?", you make suggestions but they never act on them, especially paying lip service.

Explore other reviews about Diligenta

3.0
13 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Bus to work every day

Cons

Poor progression for staff, unfair pay

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Diligenta Response
1y
Thanks for your feedback, it’s very valuable to us. As a Real Living Wage accredited employer, we are committed to fair pay for all our colleagues and offer a range of career training and development opportunities. We wish you the best of luck in your future career.
1.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You get paid sometimes on time

Cons

Everything else. Everyone around is miserable and develop mental health problems.

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