Pros
Flexibility
Remote
Benefits
Cultural Experience
Tools
Cons
DLocal is an excellent company with talented people and many opportunities to grow. My concerns are not with the company itself but with my experience under the QA leadership.
In my case, I joined the company before the new QA Manager. From the beginning, I felt that the management style changed significantly. I also felt that the expectations shifted away from the Manual QA role I had been hired for, and I was pushed toward responsibilities and tasks for which I did not yet have the necessary experience.
From my understanding, the company had established HR processes to communicate performance concerns, provide feedback, and give employees an opportunity to improve before their position was placed at risk. However, that was not my experience. I was never clearly informed that my performance was putting my position at risk or given a structured opportunity to address specific areas for improvement. From my perspective, I lost my job without prior warning or a performance improvement plan.
I was fulfilling the responsibilities of the Manual QA role I had been hired for. While the team was gradually moving toward greater automation, the expectations eventually became almost entirely automation-focused, which was not the position I had originally accepted or expected to be evaluated against.
Overall, I continue to believe DLocal is a great company with strong values and talented people. My negative experience was specific to the QA leadership, which, in my opinion, did not reflect the same level of transparency, communication, employee development, and support that the company promotes.