Bad Manager - Customer Success Manager (CSM) Dlocal Employee Review

Pay is suitable for you

The many ling hours of work

Great camaraderie among colleagues, who are always willing to help with any issues you face and support you in navigating the complexities of the business. The company is likely to continue growing and may become a better place to work in the future.

The work environment is quite toxic, with a culture that no longer aligns with what you typically see in product-driven companies today. Work-life balance is poor, and there isn’t much room for recognition. The benefits are not competitive compared to other companies in the industry. I wouldn’t recommend it if you’re not used to dealing with constant pressure, often without a clear purpose, and working in an environment where everything is treated as an emergency, regardless of employee well-being. I witnessed too many burnouts and layoffs during my time, which was alarming.