It keeps getting worse! - Customer Service Advisor Dobbies Employee Review

an amazing place to learn new technologies and trends in toy industry

Small company, little space for advancement

immediate team are genuinely amazing they supportive, kind and incredibly understanding. There are some truly lovely people across the business who work hard and try their best despite the environment. Sometimes fun things happen in the office.

There is no clear path upwards, no genuine opportunity to move into higher roles. People stay stuck regardless of effort or performance. External candidates are always favoured higher than the current staff. Bullying is a real problem here, and it’s incredibly disheartening that it’s either dismissed, minimised, or brushed aside. There’s no consistent action taken to protect staff or address toxic behaviour. Expectations are completely unrealistic for the number of people and hours in the day. You’re expected to work past your contracted hours, but there’s no TOIL, and no way to claim the time back, it’s simply treated as part of the job. The more you work yourself to the point of burnout the more you are praised. Real issues are never addressed whether it’s bullying, workload, systems, or structural problems, nothing truly gets resolved. Problems are rarely ever acknowledged or acted upon. Profit over people and their true physical and mental wellbeing.