Growing too fast for itself - Anonymous employee Docusign Employee Review

3.0
30 Sept 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Passionate, smart people Awesome product you can feel good about making, promoting, selling Development infrastructure Great location Every day is not the same

Cons

Chaos and confusion produced by being in a fast growth mode Long hours and a lack of work life balance

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Docusign Response
10y
I can't imagine what it was like to work at DocuSign in those earlier days. I think it's paid off for those who hung on for the ride. We've brought in more senior management, made great strides in a product that has a strong offering for both consumers and large enterprises. But I hope you have landed in a good place and kept some of your options.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
5d
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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